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Assigning blame too quickly for failures at work can backfire—big time

Assigning blame too quickly for failures at work can backfire—big time
Fortune
By Claire Zillman
Published: September 8, 2015
>> Assigning blame too quickly for failures at work can backfire—big time

 Not all workplace failures are created equal.
A study published in the August issue of the Academy of Management Journal examined how the origin of a failure affects its fix, and it turns out that a problem attributable to one person is less adequately addressed than a problem with wider roots.

“Concentrated failures prompt narrower attributions of responsibility which, whether accurate or not, ultimately lead to less thorough investigations and fewer of the systemwide changes that are typically required to address organizational performance problems,” according to the paper, which was published by Vinit Desai, associate professor of management at the University of Colorado, Denver.

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