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Diversity Training

Can you tell the difference between a peaceful Sikh priest and an Al-Qaeda terrorist? How about the difference between a Roman Catholic priest and Ku Klux Klan members? What does this have to do with managing diversity in the workplace? This video gets people to think about not judging a ‘book’ by its ‘cover’ but taking the time to learn about people at your work. It shows that benefits of doing this are enormous for both individuals and organizations. The video introduces the topics of workforce diversity, stereotyping, and diversity training. As part of the video a viewer is invited to take a stereotyping quiz that covers religion, race, and cultural symbols and illustrates how easy it is to misjudge people by only considering what one can see. We next ask how can organizations manage diversity better? What do management scholars say about this? Featuring a commentary by Chester Spell, a Rutgers University professor and a co-author of forthcoming AMLE paper on diversity training, we discuss design elements of effective diversity training programs. From the practitioner view, Sean Higgins, Sr. HR Business Partner affiliated with the Children's Hospital of Philadelphia, discusses how our research finds its way into organizations. He offers insights about the impact of this research in healthcare, one of the most diverse industries. Highlighting companies such as Cirque du Soliel, Google, METs, and Cityside Financial Services where diverse workplaces have been successfully managed, we illustrate good diversity training practices that we discuss in our research.

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