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Customer volunteers, viral scandals, most-read in 2019

01 Jan 2020
AOM Insights

 

Customer Volunteer Programs Can Fuel All-Around Success

Organizations have to identify and deal with negative posts before they go viral. A passive approach is no longer a viable option.

"Even though jobs and positions change, people do not change very much,” a researcher says.
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are now available for the Advancing Management Research in Latin America Specialized Conference, hosted by IPADE Business School 15-17 April 2020 in Mexico City, Mexico. Use this opportunity to plan ahead, and be the first to register for the conference when registration opens in mid-January. to receive conference updates.

 

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