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Press releases, updates and important announcements from AOM Organizations in crises may benefit from jazz ensemble model

22 Jan 2024
Organizational leaders may benefit from operating more like a jazz ensemble during crises in order to utilize their resources in unconventional ways, according to new research from Rice University.

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"When a crisis hits, getting jazzy will help leaders in any industry adapt and positively transform their organizations," said Scott Sonenshein, the Henry Gardiner Symonds Professor of Management at Rice's Jones Graduate School of Business and lead author of the study published in the Academy of Management Journal.

"Leaders can unlock the hidden potential of existing resources by viewing them through new lenses and emerge from the crisis with better financials and higher team morale."

The research team studied two prominent performing arts organizations during the COVID-19 pandemic, examined how they responded to adversity, and found that the actions of management and leadership significantly affect how employees can respond to crises as well as the organization's bottom line.

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